• Summer Sale
  • Supermarket
  • UU Online Shop
  • म त छु तयार!
  • Electronics
  • Baby Care
  • New Arrivals
  • Download Mobile App

Thulo.Com Support Center

Write to Us!

Write to us with your queries and we will get back to you within 24 hours.


Need Help? Call Us!
Sunday - Friday (9:00AM - 6:00PM)

+977-1-526 1117

+977-1-526 1118

+977-1-526 1119


Write to us!

General / Administration: [email protected]

Customer Support: [email protected]

Seller Support: [email protected]

Advertising & Promotions: [email protected]

Gurkha.Host: [email protected]

NCS.Technology: [email protected]

Tourism Core: [email protected]


Visit Us! Our Location

Jwagal Madhu Marg, Jwagal Tole
Lalitpur Metropolitan City, Ward No 10

44700, Bagamati, Nepal

Additional Services Support

Follow Us


1. How can I cancel my order?

You can cancel your order if it is not shipped. Please login to your Thulo.Com account for initiating the cancellation & follow the given process: Sign-In -> My Account -> My Orders -> Cancellation Request.

2. Can I modify my order?

Yes, you can modify the following details of your order as long as it has not been ready to dispatch.

  • Shipping Address
  • Phone No.
  • Size (As per availability)
  • Color (As per availability)

Please login to your Thulo.Com account: Sign-In -> My Account -> My Orders -> Modify Order.


Kindly contact us at https://thulo.com/customer-support.html for any modifications.

3. Can I change the quantity of my order?

We recommend you to place a new order for the same product with changed quantity.