Namaskar! for personalized shopping experience please  

  • UU Online Shop
  • SupermarketQUICK Delivery
  • महिला उद्यमशिल कर्जा
  • Electronics
  • Baby Care
  • New Arrivals
  • Mobile App

Thulo.Com Support Center

Write to Us!

Write to us with your queries and we will get back to you within 24 hours.


Need Help? Call Us!
Sunday - Friday (9:00AM - 6:00PM)

+977-1-526 1117

+977-1-526 1118

+977-1-526 1119


Write to us!

General / Administration:

Customer Support:

Seller Support:

Advertising & Promotions:



Tourism Core:


Visit Us! Our Location

Jwagal Madhu Marg, Jwagal Tole
Lalitpur Metropolitan City, Ward No 10

44700, Bagamati, Nepal

Additional Services Support

Follow Us


1. How can I cancel my order?

You can cancel your order if it is not shipped. Please login to your Thulo.Com account for initiating the cancellation & follow the given process: Sign-In -> My Account -> My Orders -> Cancellation Request.

2. Can I modify my order?

Yes, you can modify the following details of your order as long as it has not been ready to dispatch.

  • Shipping Address
  • Phone No.
  • Size (As per availability)
  • Color (As per availability)

Please login to your Thulo.Com account: Sign-In -> My Account -> My Orders -> Modify Order.


Kindly contact us at for any modifications.

3. Can I change the quantity of my order?

We recommend you to place a new order for the same product with changed quantity.